How do you rate our Delivery planning? (Transport affairs, On-time
delivery)
How do you rate the time spent between paying Pre-invoice fee and
delivery? (Delivery speed)
How do you rate Conformity of cement features with Analysis provided?
How do you rate Material & Quality of cement pockets of Estahban
cement?
How do you evaluate Clarity of financial account and information of
account balance in our company?
Are you satisfied with Ease of access to sales experts?
Are you satisfied with Sales staff behavior?
(politeness, sympathy and loyalty)
Are you satisfied with Sales Staff technical knowledge and skill? (ability to
answer and to convince)
How do you rate the Appropriateness of our office environment? (including
adornment, cleanness, provide convenient service)
Are you satisfied with Clarity and ease of procedures, regulations and sales
process?
Have you ever encountered any problem in relation to the negative effects of Estahban cement on
environment and on people's safety or health? (Please provide any other comments and suggestions If any)
Describe your customer's using Purposes of Estahban cement, along with the mixing plan (if possible) and
the quality features they require.
How do you prioritize Estahban cement in compare with other cement Producers?
How do you evaluate the quality of Estahban cement in compare to other competitors?
Please provide any other comments and suggestions in regards to Quality of Estahban Cement: