Estahban Cement

Survey on monitoring process and measuring customer satisfaction


Dear Customer, while we are thankful of choosing our products. This form is designed to gain your feedback in order to improve the quality of products and services of this Company and to increase customer satisfaction. Please help us by carefully answer to the following questions.



Time interval of interview survey
Method of conducting survey and its effectiveness
Ease of conducting survey (duration, complexity of questions, etc.)
Behavior Of Interviewer
Content of the questionnaire