اسمنت استهبان

Survey Form of Customer Satisfaction (Distributers)


Dear Customer, while we are thankful of choosing our products. This form is designed to gain your feedback in order to improve the quality of products and services of this Company and to increase customer satisfaction. Please help us by carefully answer to the following questions.





How do you rate our Delivery planning? (Transport affairs, On-time delivery)
How do you rate the time spent between paying Pre-invoice fee and delivery? (Delivery speed)
How do you rate Conformity of cement features with Analysis provided?
How do you rate Material & Quality of cement pockets of Estahban cement?
How do you evaluate Clarity of financial account and information of account balance in our company?
Are you satisfied with Ease of access to sales experts?
Are you satisfied with Sales staff behavior? (politeness, sympathy and loyalty)
Are you satisfied with Sales Staff technical knowledge and skill? (ability to answer and to convince)
How do you rate the Appropriateness of our office environment? (including adornment, cleanness, provide convenient service)
Are you satisfied with Clarity and ease of procedures, regulations and sales process?
Have you ever encountered any problem in relation to the negative effects of Estahban cement on environment and on people's safety or health? (Please provide any other comments and suggestions If any)
Describe your customer's using Purposes of Estahban cement, along with the mixing plan (if possible) and the quality features they require.
How do you prioritize Estahban cement in compare with other cement Producers?
How do you evaluate the quality of Estahban cement in compare to other competitors?
Please provide any other comments and suggestions in regards to Quality of Estahban Cement:






جهات الاتصال

  • 67 الطابق السادس بناية الدار المضيئة، بجانب شارع العمران، غلا، مسقط، سلطنة عمان، صندوق بريد: 1359، الرمز البريدي : 132
  • 96824505222+
  • info@estahbancement.com
  • estahban-cement-company
  • عمان ، مسقط ، برکا ، الرمزالبریدی : 132 ، الصندوق البریدی : 1359
  • 96894908000+